Work: American Foundation for Suicide Prevention

Turning Prevention Data Into Action: A Research Platform for the American Foundation for Suicide Prevention

AFSP, the Action Alliance and SPRC commission biennial Harris Poll research on public attitudes to mental health and suicide. Rigorous data that was not reaching the people who act on it.

Client
American Foundation for Suicide Prevention
Outcomes
Industry
Public & Social Impact
Timeline
2022

The work

“Working with Oomph was a great experience all the way around. From exploration to delivery, Oomph provided excellent guidance, and the quality of the final site is fantastic!”
Jonathan Dozier-Ezell, Director of Digital Communications, AFSP

The Challenge: Rigorous Research That Was Not Reaching the People Who Act

AFSP, the National Action Alliance for Suicide Prevention and the Suicide Prevention Resource Center commission biennial Harris Poll research into what the American public actually knows and believes about suicide and mental health. The data is rigorous and it was not reaching the people who could act on it. Turning it into something usable meant serving professionals, advocates and members of the public at once — on a subject where some readers are practitioners and some have lost someone.

The Strategy: An E-Learning Microsite From Data to Action

An e-learning structure that moves a reader from data to action, pitched at the audience the research is actually for.

  • Ask who the audience really is, first. The answer — professionals in prevention, policy and public health — moved the design off a playful public-facing register and set everything after it.
  • Four chapters in a deliberate order: the findings, what they mean for helping someone, then advocacy for change.
  • Tabs, not a single scroll, so a reader can take the chapter they came for without losing the progression.
  • The crisis line in the header of every chapter, ahead of the research rather than beneath it.

The Outcomes: A Microsite That Outlived the Cycle It Was Built For

Research that was sitting in policy contexts became something a practitioner can use.

  • Engagement | Four chapters walking a reader from Harris Poll findings to direct intervention to systemic advocacy | Shareable assets in every chapter, so readers distribute the message themselves
  • Trust | Credibility built from three named organizations, the Harris Poll methodology and the structure of the presentation | GDUSA American Graphic Design Award, 2022, and a Digital Health Award, Silver, 2023

If you or someone you know is struggling, the 988 Suicide & Crisis Lifeline can be reached by calling or texting 988, or at 988lifeline.org.

The Suicide Prevention Now microsite. A crisis line sits in the header — “Need help? Call or text 988 or chat 988lifeline.org” — above a numbered chapter bar, with chapter one opening on an Introduction and Executive Summary that names AFSP, the Action Alliance and SPRC as the commissioning organizations.
The crisis line is in the header of every chapter, before any of the research. The gradient across the top is what ties the chapters together.

Nonprofit research communication questions

How do you turn survey research into a website people use?

Structure it as learning, not as a report. Suicide Prevention Now presents biennial Harris Poll research as an e-learning microsite: chapters sequenced from the findings to direct intervention to systemic advocacy, each with the data, routes to resources and shareable assets — so the reader ends ready to do something rather than at the end of a page.

Who should a research communication site be designed for?

Ask before designing — the answer moved the American Foundation for Suicide Prevention’s research platform. The initial direction was stylized and playful for a broad public; stakeholder conversations clarified the primary audience as academic and administrative professionals in prevention, policy and public health. The register moved to match them, and that pivot is the decision the rest of the build follows from.

How should a suicide prevention website handle a reader in crisis?

Before the research, on every page. The 988 crisis line sits in the header of every chapter of Suicide Prevention Now, ahead of the data — clear without being clinical, supportive without being prescriptive, for readers who may be practitioners, supporters or struggling themselves.

What makes a microsite last beyond its launch cycle?

An architecture that absorbs growth. Built in twelve weeks for the 2022 research, Suicide Prevention Now presents the 2024 poll today with data panels putting four survey years side by side, and its four chapters have grown to five — no rebuild required. It also took a GDUSA American Graphic Design Award and a Digital Health Awards Silver.

Client leadership