Insights: John Cionci

Cookie Consent Management: Why It Matters and How to Choose a Platform

Twenty states now have privacy laws, GDPR never went away and the cookie banner is the least of it. What a consent management platform actually does - and how to pick one.

Published
October 28, 2023
Contributor
John Cionci
Senior UX Engineer, Data & Analytics
Reading time
6 min

Feel like you’re seeing a lot more website pop-up banners asking about your cookie preferences? Those banners are here to stay, and they’re the visible edge of something bigger: a legal obligation to tell visitors what data your website collects and let them decide what to share.

As global standards for consumer privacy climb, businesses are burning more time and resources to keep up - and the costs of non-compliance can be even higher. Failing to stay on top of a growing patchwork of regulations can trigger real consequences, from steep fines and penalties to the indirect costs of reputational harm and lost business.

Cookie consent is one part of a holistic data privacy strategy - and an increasingly important one. Privacy laws such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and Brazil’s General Data Protection Law (LGPD) require companies to inform visitors about the data collected on their website via cookies and give them granular choices about what they’re willing to share. A consent management platform (CMP) does that work: it presents the banner, records the choices and blocks the tracking technologies a visitor declined.

For organizations that are already juggling multiple site integrations, does it make sense to add another? Let’s look at why consent management matters, what a CMP actually does and how to choose one.

To comply with privacy laws and provide a transparent experience that builds trust, many website owners are rethinking how they manage compliance. Adding a consent management platform can improve the experience for you and your users.

Ensure Compliance

Not taking data privacy seriously can cost you. In December 2022, Meta (the parent company of Facebook) agreed to pay $725 million to settle several class-action lawsuits that found Facebook had let third parties access users’ private data without permission. Starbucks faced a proposed class action for continuing to track customers “after they’ve declined all but required cookies” - a case aimed squarely at a consent banner that didn’t do what it said.

While big-name companies get most of the bad press around data privacy, you don’t have to be a global enterprise to face similar consequences. In 2022, the total value of settlements for class-action lawsuits set a new record at $63 billion - and data breach and privacy class actions were among the top settlement categories. Instead of risking a costly settlement, a much less expensive approach is to invest in a solution that manages the work of compliance.

Build Trust

Beyond protecting your organization from legal action, demonstrating that you care about compliance helps your business build trust and long-term relationships with users. Data privacy is becoming more important to consumers of all ages, with 74% of people ranking data privacy as one of their top values.

A consent tool lets users know that they’re in charge of their own data. It clearly discloses which information your business collects and uses, putting the power in their hands to control the data they share. If users want to change what they’re comfortable sharing later, they can easily update their settings. That level of transparency sets the tone for every interaction that follows.

Keep Up With the Map

When this piece was first published, eleven states had privacy laws on the books. Twenty states have comprehensive privacy laws in effect as of 2026, each with its own definitions, thresholds and consent rules - and international regulations like GDPR sit on top of all of it. Watching that map by hand is not a job; it’s a platform feature. A CMP curates consent requirements based on the visitor’s location and keeps them current as legislatures move.

The banner is the part everyone sees. The work happens underneath it. A capable CMP will: - Scan and categorize. It crawls your website to identify cookies and third-party tracking technologies, then sorts them into categories a visitor can accept or decline. - Block until consent. Trackers a visitor has not accepted are held back from loading - the choice has to be enforced, not just recorded. - Apply the right rules by geography. A visitor in Germany, California and Texas each sees the consent experience their law requires. - Match your brand. Colors, content and consent language are customizable, so the banner reads as part of your site rather than a bolt-on. - Keep records. Consent choices are logged and exportable, which is what you’ll reach for if a regulator or plaintiff ever asks. - Integrate with your tags. Connections to tag managers like Google Tag Manager - including Google’s consent mode - mean your analytics and marketing tags respect the visitor’s choice without rebuilding your setup.

The banner is the smallest part of that list. The enforcement and the record-keeping are what protect you.

How to Choose One

The field has matured since we first wrote this piece. Our recommendation then, CookiePro, has since been folded back into OneTrust, which tells you where the market went: consolidation at the enterprise end and a crop of accessible tools below it. - OneTrust is the enterprise standard, and where CookiePro now lives. It’s the right fit when consent is one piece of a larger privacy program spanning data mapping, assessments and vendor risk. - Termly is built for small and mid-sized organizations that want compliant consent without an enterprise contract. It’s what runs on this website: we chose Termly for pare.co in 2026, so this recommendation is first-hand. - Cookiebot by Usercentrics pairs strong automated scanning with a quick setup, and is a common choice for marketing-led teams.

The right choice depends on your existing tech stack, your audience’s geography and your budget - the most important step is to put something in place, and to test that it actually blocks what a visitor declines. That last clause is where the lawsuits live.

One thing a CMP will not do is make the consent question go away. Google reversed its plan to kill the third-party cookie, but your privacy work still matters - the obligations come from law, not from Chrome.

Where Should I Start?

Taking a proactive approach is key to ensuring data privacy for your users and avoiding costly consequences. Educate yourself on the regulations that apply to you, figure out the gaps in your compliance approach and invest in tools that reduce risk and manual effort for your team.

Feeling overwhelmed or need a fresh perspective? Pare’s accessibility and compliance audit is a great place to start. We can help you go beyond cookie consent to meet Web Content Accessibility Guidelines (WCAG), Americans With Disabilities Act (ADA) and other regulatory standards, helping you mitigate risk and deliver on user expectations. Reach out to us to schedule your site audit.

First published as Oomph, Inc. Oomph is now Pare & Co.

Contributor

  • John Cionci

    John Cionci

    John Cionci is a senior UX engineer in Data & Analytics, working in front-end development and the Drupal and WordPress theming beneath it. A consent platform lands in that layer — the banner, the scripts it blocks and the ones it lets through — and his builds include CatholicTV and WorkforceRI.